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Create Sale Orders

This guide walks you through creating a new sales order in the WorkTraq application. If you want to convert a quotation into a sales order, please follow the Convert Quotation to Sales Order guide instead.


1. Open the Company Section

From the main menu, click "Company" to begin creating a sales order.

2. Find a Company

Click "Find" to search for the company you want to create the sales order for.

3. Enter Company Search Information

Use the search form to find the company by company name or company number.

Click Continue to view the search results and open the selected company.

5. Open the Jobs Tab

Once the company opens, click the "Jobs" tab. Sales orders must be created from a job.

6. Create a New Job

Click the plus-icon.png plus icon to create a new job.

7. Enter Job Heading

Click the Job Heading field to enter a title or short description. This heading will also be used for the sales order.

8. Select Primary Job Contact

Click the contact icon to choose the main contact for the job.

9. Enter PO Number

Enter the Purchase Order (PO) number. If it’s not available yet, select To Come.

10. Open the Orders Tab

Click the Orders tab in the middle menu to begin creating a sales order.

11. Create a Sales Order

Click the plus icon to initiate a new sales order.

12. Review the New Sales Order

The system will automatically open the new sales order. Most information will be filled in for you.

13. Change the Sale Order Contact

Click the contact icon to select a different contact. Phone number and email will update automatically.

14. Update Due Date

Click the calendar icon to choose the correct due date.

15. Select “Our Rep”

Click the contact icon to assign or change the sales representative.

16. Select “Our CSR”

Click the contact icon to assign or change the CSR for this sales order.

17. Update Billing Details

In the second column, open the Billing dropdown and select Other to make changes.

18. Change Billing Company

Click the company icon to choose a different billing company.

19. Change Billing Address

Click the address icon to update the billing address.

20. Change Billing Contact

Click the contact icon to change the billing contact.

21. Update Shipping Details

The third column contains shipping information. To edit it, open the Shipping dropdown and select "Other".

22. Change Shipping Company

Click the company icon to select a different shipping company.

23. Change Shipping Address

Click the address icon to update the shipping address.

24. Change Shipping Contact

Click the contact icon to update the shipping contact.

25. Select Payment term Days

Click the Payment Terms dropdown to choose the agreed payment period.

26. Review or Update Tax Rate

The tax rate is automatically set based on the shipping address. Click Tax % if adjustments are needed.

27. Review PO Number

The PO number is carried over from the job. You can update it here, and it will remain linked to the job.

28. Review Sales Order Heading

The sales order heading comes from the job but can be updated if needed.

29. Choose Shipping Carrier

Select the Shipping Company that will handle delivery.


You have successfully created a sales order. Please review all details carefully before proceeding to add Line Entry to the sales order.