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Create Sale Orders

This guide walks you through creating a new sales order in the WorkTraq application. 

Note: If you want to convert a quotation into a sales order, please follow the Convert Quotation to Sales Order guide instead.

Video Tutorial


1. Open the Company Section

From the main menu, click "Company" to begin creating a sales order.

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2. Find a Company

Click "Find" to search for the company you want to create the sales order for.

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3. Enter Company Search Information

Use the search form to find the company by company name or company number.

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Click Continue to view the search results and open the selected company.

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5. Open the Jobs Tab

Once the company opens, click the "Jobs" tab. Sales orders must be created from a job.

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6. Create a New Job

Click the plus-icon.png plus icon to create a new job.

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7. Enter Job Heading

Click the Job Heading field to enter a title or short description. This heading will also be used for the sales order.

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8. Select Primary Job Contact

Click the contact-icon.png contact icon to choose the main contact for the job.

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9. Enter POPurchase Order (PO) Number

Enter the Purchase Order (PO) number.number. If it’s not available yet, select To Come.Come.

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10. Open the Orders Tab

Click the Orders"Orders" tab in the middle menu to begin creating a sales order.

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11. Create a Sales Order

Click the plus-icon.png plus icon to initiate a new sales order.

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12. Review the New Sales Order

The system will automatically open the new sales order. Most information will be filled in for you.

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13. Change the Sale Order Contact

Click the contact-icon.png contact icon to select a different contact. Phone number and email will update automatically.

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14. Update Due Date

Click the calendar-icon.png calendar icon to choose the correct due date.

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15. Select “Our Rep”

Click the contact-icon.png contact icon to assign or change the sales representative.

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16. Select “Our CSR”

Click the contact-icon.png contact icon to assign or change the CSR for this sales order.

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17. Update Billing Details

In the second column, open the Billing dropdown and select Other"Other" to make changes.

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18. Change Billing Company

Click the company-icon.png company icon to choose a different billing company.

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19. Change Billing Address

Click the address-icon.png address icon to update the billing address.

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20. Change Billing Contact

Click the contact-icon.png contact icon to change the billing contact.

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21. Update Shipping Details

The third column contains shipping information. To edit it, open the Shipping dropdown and select "Other".

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22. Change Shipping Company

Click the company-icon.png company icon to select a different shipping company.

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23. Change Shipping Address

Click the address-icon.png address icon to update the shipping address.

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24. Change Shipping Contact

Click the contact-icon.png contact icon to update the shipping contact.

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25. Select Payment term Days

Click the Payment Terms dropdown to choose the agreed payment period.

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26. Review or Update Tax Rate

The tax rate is automatically set based on the shipping address. Click Tax % if adjustments are needed.

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27. Review PO Number

The PO number is carried over from the job. You can update it here, and it will remain linked to the job.

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28. Review Sales Order Heading

The sales order heading comes from the jobjob, but can be updated if needed.

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29. Choose Shipping Carrier

Select the "Shipping CompanyCompany" that will handle delivery.

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You have successfully created a sales order. Please review all details carefully before proceeding to add Line Entry to the sales order.