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Submit Shipment

This tutorial walks you through how to submit a shipment after production is completed.

Video Tutorial

1. Go to Fulfillment

Click on the "Fulfillment" section. This is where all shipment-related actions are managed.

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2. Open the Shipment

Click the view-arrow-icon.png arrow icon to access the shipment.

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3. Open Package Information

Click "Package Info" to enter shipment details.

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4. Add Package Line

Click the plus-icon.png plus icon to add a new package line.

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5. Enter Package Details

Please provide all necessary information, including the package dimensions, the tracking number, and the shipping cost (

Note: Tracking number and shipping cost are not required for Hold for Pickup.

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6. Delete Package (Optional)

If needed, click the delete-icon.png delete icon to remove a package line.

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7. Submit Shipment

Click "Submit" to send the shipment information.

Once submitted, the system will automatically:

  • Shipment status will be updated to Completed.
  • Shipment details will be saved to the sale order
  • Sale order status will change to Shipped,
  • An email notification will be automatically sent to the recipient, based on your company’s email settings

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8. Check Shipment Status

Review the shipment status is Completed.

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9. Return Sale Order

Click the underlined Sale Order to quickly return the linked sale order.

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10. Review Sale Order Status

Review the sale order status is Shipped.

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11. Review Total Cost

The Total cost will reflect the final shipping expenses.

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You have successfully submitted the shipment. The order is now marked as shipped and ready for invoicing.

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