POS / Service Areas
Manage Service Areas and Orders in VICdigital POS
This tutorial demonstratesprovides guidance on managing service areas and processing orders with the VIC Digital POS system.
Go to serviz.ca
1. Open Specific POS Area
Click the highlighted area to access the detailed POS interface for order management.
2. Introduction
You will learn how to navigate throughorders, update guest details, handle payments, and manage tables effectively.
It also displays colorful bars in the Vicdigitalworksbottom applicationleft corner. Each color represents a different situation for each table.
3. Open Current Orders or Dine In
The Current Orders/Dine In section allows you to accessview all active orders in the system. Click on any table you wish to check.
4. Current Orders Check
Click on each table, and selecta quotescard will appear with : -Number guest
-Order management
-Payment Processing
-Change table
-Print receipt
-Add items
-Split bill
-Clear table
-Food on Served
-Print order
1.5. ClickGuest QuoteNumber
Please confirm the updated number of guests for the order.
6. Order Management
Click the Quoteuser menuselection dropdown to beginchoose accessingthe quote-relateduser responsible for the order.
7. Payment Processing
Payment processing enables us to manage payment options withinand transactions for orders.
8. Access Payment Processing
Click on the VicdigitalworksPayment application.
2. Select Company Section
Select the Company sectionmethod to view company-specificthe datapayment andoption optionsfor relatedthe current transaction.
9. Table Change
Change the table to quotes.initiate the process of transferring an order to a different table.
3.10. Print Receipt
Print Receipt to create a physical or digital copy of the order receipt.
11. Add Items to Order
Add items to include more products or services in the current order.
12. Open QuotesSplit TabBills Feature
OpenSplit bills to effectively manage the Quotesdivision tabof expenses among multiple guests or payments.
13. Mark Food as Served
Food All Served signifies that all ordered food items have been successfully delivered to the guests.
14. Reset to Single Bill
Click "Reset" to merge the split bills back into a single total.
15. Clear Table Selection
Clear the table to remove the current assignment from the order.
16. Show Bill Summary
Click Show Summary to display a detailed summary of the split bills.
17. Split Bill Evenly
Click Split bill evenly to divide the total amount equally among all guests.
18. Expand All
Click Expand All to view all details of the split bills in expanded form.
19. Print Order Details
Click Print Order to generate a physical or digital copy of the order details.
20. Access Current Orders Again
Click "Current Orders/" again to ensure you are viewing the latest list of availableactive quotes associated with the selected company.orders.
4. Click First Navigation Link
Click the first navigation link to proceed deeper into the quote details or related options.
5. Click Second Navigation Link
Click the second navigation link to continue navigating through the quote interface for further actions.
6. Click Third Navigation Link
Click the third navigation link to access additional quote-related features or information.
7. Click Fourth Navigation Link
Click the fourth navigation link to finalize navigation steps before selecting a specific quote.
8. Select Specific Quote
Select the specific quote labeled Styrene 040 to view or manage its details within the application.
You have successfully navigatedmanaged throughservice areas and processed orders using the VicdigitalworksVICdigital appPOS tosystem. locateThis includes navigating orders, updating guest information, handling payments, managing tables, and selectprinting areceipts. specificFor quote.further Thisassistance, processexplore enablesrelated efficienttasks accesssuch toas advanced payment options or detailed quotereporting information for further management or review.features.