PROCESS ORDERS - ORDER HISTORY -SELF SERVE
Process Orders AndEfficiently ReviewUsing History In VICDIGITALServiz POS System
This tutorial guides you through processing orders ,-Order reviewingHistory order history and- Self serveServe, inusing the VICDIGITALVICdigita POS system.
Go to serviz.ca
1. Introduction
We will guide you on how to navigate the interface, access order details, view order history, and effectively manage self-service options.options via Process order
2. Process Orders
TheAccess the system automatically directs you to Process Orders, where orders are grouped as: Orders in Process and Orders Ready to Serve
3. Access ProcessSearch Order
Filling in any Table No in the Search Order button to locate specific orders for processing or review. Click on "Takeout" or "Dining" to view the order details.
4. Check Dining Option
Select the Table No - dining option to filter orders related to dine-in customers.
5. Access Additional Options
On this page, you can view all the orders, enabling you to monitor the status of each table.
4.6. Access Mark All Items Served
Click the All Items Served option to indicate that all ordered items have been delivered to the customer.
7. Interface of detail order and Edit
Review the order overview to make any necessary edits, and then click "Edit Order" to finalize.
8. Proceed To Payment
And then , Proceed to Payment to begin the payment process for the order.
9. Payment Process detail
This step will display the payment details,such as : - order summary - add coupon -Total amount -payment method (Cash,Debit,bank transfer,Credit,Combine)
10. Select any payment method - ex : Debit
Select the debit payment option to process payment via debit card.
11. Submit Payment
And then click Submit Payment to finalize and record the payment for the order.
12. Go Back to "MENU"
Click the indicated area to access additional order management features.
13. Click Order History
Now, let's click Order History to review all orders and transaction records.
5. Order History Filters
Within the Order History section, you can search orders by Order ID, Order Type, customer name, phone number, Date, Status, Total, Payment Method, and Payment Status.
6. Click Order History Columns
Click the Order History columnsoption to customizereview whichpast orders and transactions record.
14. Open history filter
Click the specified area to view detailed information about previous orders.
15. Overview of Filter order
Select the filter order detailsto areview: displayed,Time, Order Type, Order Status, Payment Status, and Payment Method .
16. Apply Filters
Select your concern and then click "apply" to proceed.
17. Order history interface
The order history interface has been displayed. You can view the search bar, such as Order ID,Order type, Name, phone,Order date,Order status,Order Total,Payment method, Payment status.
18. Check in detail each of Table
Enter any Table No to find orders matching your input.
19. Dining Orders
Select your concern and then "click"
20. View Order Type, Name, Phone, Order Date, Order Status, Order Total, Payment Method, and Payment Status.
7. Self ServeDetails
Click Selfthe Servedetailed order entry to access orders placed throughreview the self-servicefull option.order information including items and payment status.
8.21. SelfOrder Servecheck Interfacedetails
Check your order and click "Print Receipt" to generate a physical or digital copy of the order receipt.
22. SELF SERVE
In this section, customers can view the full menu. They can use the "Call StaffStaff" button to notify staff members support or sendmanage requests.orders placed through self-service via "QR code."
9.23. SetSelect Table ConfigurationOrder
Employees can click on Set Table to assign or modify table settings in the POS
10. Set Table
Click the Current POS Password field to Set table .
11. Click Submit Button
Click Submit to confirm your password and continue.
12.24. Table layout
At this point, the table layout will appear, and the information will be used to set up a table for the guests (including the number of customers, table number...).
13.25. SelectOpen Next Self Serve InterfaceMenu
InClick on the top-rightmeals corner, customers can click “View Order”section to reviewaccess additional options related to your order.
26. Add Item to Order
Click Add to Order to include to the current order.
27. View Current Order
Click View Order to see all items currently included in the order.
28. Send Order to Kitchen
Check all order and modifyClick theirSend cart,to thenkitchen sendto forward the order todetails thefor kitchen.preparation.
14.29. SendSelect ToTable KitchenOrder
Click the Sendspecified table order to Kitchenreview buttonor to forwardfinalize the selectedorder items for preparation.details.
You have successfully processed orders, reviewed order history, and managed self-serveorders optionsusing the Serviz POS system, including searching, editing, applying payments, and sending orders to the kitchen. For further assistance, explore related tasks such as inventory management or customer reporting within the VICDIGITAL POS system. Continue exploring related features to optimize your order management experience.platform.