Skip to main content

Submit International Shipment

This tutorial shows you how to create an international shipment, generate shipping labels, and download the commercial invoice.

Video Tutorial

1. Open Commodity

For international shipments, commodity information is required to describe the package contents.

Click the Commodity tab to begin.

so-international-tracking-shipment.png

2. Add Commodity

Click the plus-icon.png plus icon to add a new commodity line.

so-international-tracking-shipment (1).png

3. Enter Commodity Details

Complete all required fields for the commodity. Add as many commodity lines as needed.

so-international-tracking-shipment (2).png

4. Open Package Info

Click Package Info to manage the packages included in the shipment.

so-international-tracking-shipment (3).png

5. Add Package

Click the plus-icon.png plus icon to add a package line.

so-international-tracking-shipment (4).png

6. Enter Package Details

Enter the required package details in the line, such as the package type, dimensions, and weight.

so-international-tracking-shipment (5).png

7. Generate Tracking

Click Generate Tracking to create the shipping label.

so-international-tracking-shipment (6).png

8. Schedule Pickup

Select the pickup date.

so-international-tracking-shipment (7).png

9. Select Pickup Time

Choose the earliest and latest pickup times.

so-international-tracking-shipment (8).png

10. Enter Tax ID

Enter a Tax ID if required for the shipment.

so-international-tracking-shipment (9).png

11. Continue

Click Continue to generate the label.

so-international-tracking-shipment (10).png

12. Check Tracking

The tracking numbers and shipping costs are displayed for each package.

so-international-tracking-shipment (11).png

13. Print All Labels

Click Print All Labels to print every label in the shipment.

so-international-tracking-shipment (12).png

14. Print a Single Label

Click the printer icon next to a package to print an individual label.

so-international-tracking-shipment (13).png

15. Download the Commercial Invoice

Click Download Invoice to download and print the commercial invoice.

so-international-tracking-shipment (14).png


You have successfully generated the shipping labels and commercial invoice for your international shipment.