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Order Reports by Customer Detailed

This tutorial walks you through generating a detailed Order Report grouped by Customer in the Worktraq App, helping you track customer purchase behavior, identify top clients, and manage relationships more effectively

Video Tutorial

1. Access Sale Order Section

Click "Sale Order" to access all order-related features.

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2. Go to Customer Reports

Select "Customer Reports" to view available reporting options.

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3. Open Report Options

Click "Report by Customer Detailed" to open the report configuration panel.

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4. Use the Report Form

A filter panel will appear on the right.

Use this form to refine your report by combining multiple filters for more accurate results.

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5. Filter by Status

Use the Status field to display order based on their current status.

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6. Exclude Cancelled Transactions

By default, the report excludes canceled orders.

Uncheck Exclude Cancelled Transactions if you want to include them in the report.

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7. Select Company

Click the company-icon.png company icon to choose a specific company.

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8. Select Contact

Click the contact-icon.png contact icon to filter by a specific contact.

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9. Filter By Job Number

Enter a Job number to narrow down results to specific jobs.

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10. Select Specific Date

Click the calendar-icon.png date picker to filter results by a single date.

Note: Do not use this if you plan to apply a Date Range.

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11. Apply Date Range

Select a date range option to filter order over a period of time.

Note: Use this instead of Specific Date, not together.

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12. Select Sales Representative

Click the contact-icon.png contact icon to filter by a specific sales representative.

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13. Select CSR

Click the contact-icon.png contact icon to choose a Customer Service Representative (CSR) for more refined results.

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14. Generate Report

Click "Continue" to generate the report based on your selected filters.

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15. Export Report

Use the bottom menu to export the report as:

  • PDF
  • Excel
  • Print

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Your detailed Sales Order Report by Customer is ready. Generated through the Worktraq App, it provides filtered orders and key insights to help you identify top customers, monitor repeat business, and drive revenue growth.